VISO FARMACEUTICA S.L.U. Privacy and Data Protection Policy
It is important for the personal data that we keep with regard to you to be accurate and up-to-date. We therefore ask you to keep us informed of any change in your personal data during the course of your commercial relationship with us.
Viso has appointed Dr Karsten Kinast, of KINAST Rechtsanwaltsgesellschaft mbH, as Data Protection Officer (DPO).
Viso has also appointed a Data Protection Coordinator for the Viso entities listed in Annex 1 below, who will work in close and direct cooperation with the DPO as necessary and will act as a point of contact within Viso. To contact the Data Protection Coordinators, please write to firstname.lastname@example.org.
Personal data are information relating to an identified or identifiable natural person. This can include information such as name, age, address, telephone number, date of birth, email address, IP address or personal habits. It does not include anonymised (or anonymous) data.
We use your personal data to:
We will only use your personal data when permitted by law.
We collect data about you or obtained from in various ways:
We must have a valid basis to use your personal information, and we cannot collect, store or use information in any way that is not described in this policy. There are four purposes that provide us with a lawful basis for the use of your personal information:
We will only store your personal data during the time necessary to achieve the purposes for which we have collected it, including for purposes of complying with any legal, accounting or reporting requirements.
In order to determine the appropriate personal data retention period, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from the unauthorised use or disclosure of your personal data, the purposes for which we are processing your personal data and whether we can achieve them in any other way, and applicable legal requirements.
We explain below the type and function of the various kinds of cookies that we use on the Website:
Performance cookies: These cookies collect information on how visitors use the Website, such as the most frequently-visited pages, or whether visitors receive error messages. These cookies do not collect information that can be used to identify visitors. All information that is collected using these cookies is anonymous and is solely used to improve the functionality and service of the Website. As a result, we use performance cookies to produce statistics on how the Website is used and to calculate the effectiveness of our advertising campaigns.
Functionality/personalisation cookies: These cookies allow websites to remember previous visitor information (such as selected username, language or region) to offer you optimised and personalised services. For example, a website can store your location in a cookie to provide you with up-to-date information about your region. These cookies are also used to remember options that you select for the Website (such as font, text size and other options that can be customised by the user). They are also used to provide the services that you request, such as watching a video. These cookies cannot track your browsing activity on other websites. Nor do they collect information on you that can be used for advertising purposes or track the pages you have visited online outside of the Website. As a result, we use functionality/personalisation cookies to identify you when you next visit the Website and to personalise content and store your configuration choices (such as your preferred region).
Targeting cookies: These cookies are used to make advertising more personally relevant to you and your interests. They are also used to limit the number of times you see an advertisement, to measure the effectiveness of an advertising campaign and to understand user behaviour after seeing an advertisement. Targeting cookies are generally placed by advertising networks with the website operator’s permission. They remember that a user has visited a website and send this information to other companies, such as advertisers. They are often linked to the functionality of the Website provided by this company. Therefore, we use targeting cookies to link with social networks that can use the information on your visit to personalise advertising on other websites and to provide the advertising networks that we use with information on your visit, so that they can then present you wish advertising that may be of interest to you based on your browsing behaviour.
Although browsers are already programmed to accept cookies in a pre-determined manner, browser configuration settings can be adjusted to only accept some cookies, or none at all. However, you should be aware that if all cookies are deactivated, you may not be able to use all the functions of the Website.
You can also use your browser settings to delete cookies that are already installed. Additionally, you can configure your browser to inform you before it stores cookies. As different browsers can offer various functions, you should use the relevant browser help menu to programme these options.
We recommend that you install specially developed plugins if you want a full report on all third-party access to your web browser.
If you use this Website, your specific personal data may be passively processed via the use of various technologies without you having expressly provided them. This passive information-gathering is carried out in the following cases and for the following data:
Browser information: Browsers typically process certain specific information and pass it on automatically, such as your MAC address (exclusive hardware identifier), screen resolution, operating system (Windows, Apple, Android), operating system version, and also the type and version of your web browser.
Your IP address: Your IP address is a combination of figures automatically assigned by your Internet service provider to the computer that you are using. Every time a user visits the Website, their IP address is automatically processed in our web server’s log files. Communication between the web server and the visitor’s computer is not possible without the IP address. If we log and store the time of visits to the Website by using an IP address, this IP address is anonymised to ensure that we cannot link it to you.
Information about your device: You should be aware that in certain circumstances and in the case of smartphones, we process the International Mobile Equipment Identity (IMEI) number, as well as the MAC address for computers. However, this processing only takes place when necessary in order to provide you with the corresponding service that you have requested.
Website analysis: We use website analytics tools on the Website. This technology stores and processes data for marketing and optimisation purposes. The personal data required for this are also processed using cookies. Please consult the information provided above on cookies in relation to this issue.
This Website may use Google Analytics, a website analytics service from Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are saved on your computer and facilitate analysis of your use of the Website. The personal data generated by the cookie with regard to your use of the Website are generally transmitted to Google’s US server and saved there. If IP anonymisation is activated on the Website, your IP address will be abbreviated beforehand by Google in EU Member States or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and abbreviated there. On behalf of the operator of the Website, Google uses these personal data to analyse your use of the Website, to generate reports regarding Website activities and to provide the Website operator with additional services associated with Website and Internet use. The IP address transmitted from browsers within the scope of Google Analytics will not be combined with any other Google data. You can change the relevant settings of your browser software to prevent cookies from being saved; however, you should be aware that in this case, you may not be able to make full use of all the functions of the Website. You can prevent the collection and storage of data by Google Analytics at any time, with prospective effect. To prevent the processing of the data generated by the cookie and related with your use of the Website (including your IP address) and the processing of these data by Google, you can download and install the opt-out browser add-on from tools.google.com/dlpage/gaoptout.
Although you can visit some areas of the Website and use their functions as established by Viso without the need for personal registration, some areas are only open to specific groups, and therefore require registration. Viso only allows legally defined professional groups (such as doctors or pharmacists) to have access to certain information on medicines for sale subject to prescription or medical supervision. Please take into account that the information we offer on the Website via our registered user-only services is general and is not intended to offer advice on the treatment of patients in individual cases.
If necessary and if permitted by law, we may provide your personal data to the following third parties:
In addition to the above, we will only pass your data to third parties if:
If your personal data are processed, you are the data subject as this term is defined in the GDPR, and you have the following rights.
In particular, you can obtain information on the purposes of the processing, the categories of personal data, the categories of recipient to whom the data have been or will be disclosed, the envisaged storage period, the existence of the right to request rectification, erasure, restriction of processing or to object to such processing, the right to lodge a complaint with a supervisory authority, the source of your data if not initially collected by us, transfer to other countries or international organisations, and the existence of automated decision-making, including profiling, as well as meaningful information about the logic involved when applicable.
In order to exercise these rights, you can contact Viso as explained below.
When processing of your personal data is based on legitimate interests in accordance with Art. 6.1(f) of the GDPR, as mentioned previously, you have the right to object to the processing of your personal data in accordance with Art. 21 of the GDPR, provided that there are grounds resulting from your particular situation.
You must send your objection to the email address supplied below.
Your data may be stored and processed in any country in which we maintain a presence or use service providers, such as our parent company Glenmark Pharmaceuticals Limited, in India. It is a condition of this transfer that permissibility of the transfer and receipt be guaranteed under the applicable law of the third-party recipient’s country. Standard European Commission contractual clauses are used for this purpose. As such, we have taken precautions so that when the recipient receives your data, the data protection level is in line with that required under EU law. If you wish to receive a copy of these standard contractual clauses, please write to the email address supplied below.
We undertake to protect your privacy and to handle your personal data on a confidential basis. For purposes of preventing manipulation, loss or undue use of the data that we store concerning you, we take exhaustive technical and organisational measures that we regularly check and adapt according to advances in technology.
However, we wish to emphasise that due to the structure of the Internet, it is possible that other people or institutions for whom/which we are not responsible may not observe the above-mentioned data protection rules or security measures.
In particular, third parties may read unencrypted data, such as those sent via email. We do not have technical control over this. It is the user’s responsibility to use encryption or other methods to protect the data that they supply against undue use thereof.
We have established procedures to handle any suspected personal data breach, and we will notify you and the applicable regulator of any breaches when the law so requires.
In compliance with the provisions of Organic Law 3/2018, of 5 December, on Personal Data Protection and the securing of digital rights and of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, we inform you that the contact details used for this communication will be included in a file owned by VISO FARMACÉUTICA S.L.U. for the purpose of facilitating its email communication with the various contacts it maintains in the course of its activities. Without prejudice thereto, you are informed that you can exercise your rights of access, rectification, cancellation and opposition, as well as the other rights established in the aforementioned regulation, for which purpose you should write to VISO FARMACÉUTICA S.L.U. located at CALLE DE LA RETAMA 7, 7ª PLANTA, 28045 MADRID, attaching a photocopy of documentation certifying your identity, or send an email to email@example.com. Pursuant to Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, this message and its attached files may contain confidential information, for which reason you are informed that unauthorised use thereof is prohibited by law. If you have received this message in error, please immediately notify us via this email address and delete the original message together with its attached files, without reading or copying them in part or in full.